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The Enterprise Telephony market has evolved over the past several years and is now offering a number of business advantages with new technologies such as IP and Unified Communications.

To take advantage of the opportunities in this market, component manufacturers, equipment vendors, service providers, and financial institutions need to answer critical business questions including:

How quickly is the VoIP market growing and what trends are influencing its growth?
How quickly will businesses deploy Unified Communications?
How is vendor consolidation impacting the market?
Which equipment vendors lead the market?

To answer these and other important questions, Dell’Oro Group delivers both quarterly reports and 5-year forecasts on the Enterprise Telephony market.

Enterprise Telephony Quarterly Reports

In February, May, August, and November, Dell’Oro Group publishes Enterprise Telephony quarterly reports containing in-depth market-level and detailed vendor market share information on the following markets:

PBX (IP, Hybrid, Traditional PBX*, Traditional Key*)
Telephones (IP and Legacy Business Phones)
Enterprise Voice Applications

*Historical data only.

The reports include tables showing manufacturers' revenue, units/lines shipped and average selling prices.

We also track:

PBX and Telephone segments by region – North America, EMEA, Asia-Pacific, and rest of world
PBX vendor shipments by region – North America, EMEA, Asia-Pacific, and rest of world
Unified Communications market revenues (including a four-quarter rolling forecast)
Unified Communications vendor market share revenues by segments – PBX, Telephone and Voice Applications

Enterprise Telephony 5-Year Forecasts

In January and July, Dell’Oro Group publishes Enterprise Telephony 5-year forecasts, offering a complete overview of the market with historical data from 2001 to the present. The reports provide a comprehensive overview of market trends and include tables covering revenue, unit/line shipments, and average selling price forecasts for various technologies:

IP PBX
Hybrid IP/TDM PBX
Traditional PBX*
Traditional Key System*
Telephones
Enterprise Voice Applications (revenue only)

*Historical data only.

We also forecast:

Unified Communications (revenue only)
Real GDP growth for the USA, Europe and worldwide

Enterprise Telephony Market Research Service Package

The Dell’Oro Group Enterprise Telephony market research service package is:


Service Name	Technologies Covered
Enterprise Telephony		PBX (IP, Hybrid, Traditional PBX, Traditional Key)
		Telephones (IP and Legacy Business Phones)
		Enterprise Voice Applications

*Historical data only.

Subscription to the Dell'Oro Group Enterprise Telephony market research service package also includes:

Dell’Oro Analyst Advantage program – On-demand interaction with our senior analysts for in-depth information on virtually all aspects of the networking and telecommunications industries
Dell’Oro BusinessIMPACT research – Rigorous research that gives you business insight and enables you to make fact-based, strategic decisions based on the best market information possible
Web access to four quarterly reports published in February, May, August, and November and two 5-year forecast reports published in January and July
Participation in our client-only quarterly update conference calls

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