Dell’Oro Group is comprised of a strong team of managers and senior analysts with an average of over 20 years of experience. These technical specialists have served in senior roles across all segments of the industry.
“Dell’Oro Group analysts have significant experience performing business analysis for leading equipment manufacturers, component companies, and financial firms.”
They have performed business analysis at leading equipment and component manufacturers, have faced the same types of business decisions you deal with every day. Our diverse analyst team with its depth of experience ensures that we deliver the best market information so that you can make your strategic business decisions with confidence. The Dell’Oro Group analyst team includes:
Senior Analyst, Voice and Packet Core Market Research
Dave Bolan joined Dell’Oro Group in 2017 and is responsible for the Carrier IP Telephony and Wireless Packet Core market research programs.
As a seasoned industry executive, Mr. Bolan brings to Dell’Oro Group over 35 years of experience in sales and marketing roles at leading wireless and telecommunications companies. He was instrumental in helping several organizations develop new markets for a number of cutting-edge wireless communications products, including a number of industry firsts in handheld test and measurement instruments such as an LTE signal analyzer and 43 GHz spectrum analyzer. Other industry firsts include the first 23 GHz and 38 GHz microwave radios for backhaul of cellular networks.
Mr. Bolan most recently served as the Senior Product Manager and Product Marketing Manager of Anritsu’s handheld RF test and measurement business for installation and maintenance of 3G and 4G networks. Prior to Anritsu, he was involved in several start-ups, including PulsewaveRF, MiCOM Labs, CoWave Networks and Pico Communications. Previously, Mr. Bolan served as the Vice President of Marketing at Repeater Technologies, the Vice President of OEM Sales and Marketing at Spectrian and Vice President of Sales for Harris Farinon and Microwave Networks providing microwave backhaul for the cellular industry. Mr. Bolan started his career spending 12 years with General Electric.
Mr. Bolan has appeared as an invited speaker at the CTIA Wireless conference and has received several awards for his work in the RF and Microwave industries.
Mr. Bolan holds a Bachelor’s degree in Electrical Engineering from the Fenn School of Engineering, Cleveland State University and an M.B.A. with a concentration in Marketing from Xavier University, Cincinnati.
Senior Director, Data Center and Ethernet Switch Market Research
Sameh Boujelbene is leading Dell’Oro Group’s team covering the Data Center and the Ethernet Switch market research. While at the firm, Ms. Boujelbene has significantly expanded the Controller & Adapter research and built our coverage on the Server market.
Prior to joining Dell’Oro Group, Ms. Boujelbene was a Solution Sales Manager with Nokia Siemens Networks in Tunisia. During her tenure at Nokia Siemens Networks, Ms. Boujelbene focused on broadband access & IP connectivity solutions for mobile and fixed operators. Ms. Boujelbene was also engaged by Tunisie Telecom.
Ms. Boujelbene has written about the influence Ethernet connectivity has on server purchases such as 10 GE Server Migration published in Network World. She has been cited in publications such as Computerworld, InformationWeek, Orange County Business Journal, and Reuters.
Ms. Boujelbene frequently performs speaking engagements at industry events such the Ethernet Technology Summit, Open Server Summit, and Storage Networking Industry Alliance.
Ms. Boujelbene holds an M.B.A. from San Jose State University, and a Master’s Degree in Telecommunication from Higher Engineering School of Communication in Tunisia. Ms. Boujelbene graduated with the highest honors from both universities.
Regional Sales Director
Scott Coyne joined Dell’Oro Group in 2017 and is responsible for account management and business development for the Eastern United States and Europe, Middle East, and Africa. He is committed to understanding a client’s goals and delivering solutions that enable clients to meet and exceed those goals. Accounts managed include Communications Service Providers, Vendors to the Communications marketplace, Investment Firms and Management Consultancies.
Prior to joining Dell’Oro Group, Mr. Coyne spent over 20 years in sales and sales management positions at research advisory firms working with large global accounts. He was a North American Sales Director for Ovum and most recently a Principal Sales Executive for Infonetics Research. His first experience in the research advisory business was as Regional Sales Director then Regional Sales Vice-President for the Yankee Group based in Boston.
He is a graduate of the Whittemore School of Business and Economics from the University of New Hampshire with a major Hotel Administration and minor in History.
Senior Manager, Marketing & Operations
Matt Dear joined Dell’Oro Group in 2013 and is responsible for marketing and operations. Mr. Dear is responsible for the publication of all reports, incorporates changes to research coverage, assists with client support, manages business operations including IT contractors, and facilities. Mr. Dear also supports inside sales and marketing.
Prior to joining Dell’Oro Group, Mr. Dear spent five years at two non-profit organizations as well as a for-profit business. Most recently, he was the Assistant Meeting Planner at the International Anti-Viral Society – USA, handling logistics for “Continuing Medical Education” workshops around the United States. Before this, he was responsible for the marketing activities for Chef’s Warehouse, including social media and creating advertisements for television and print media.
Mr. Dear graduated with a B.A. in Journalism from San Francisco State University.
Founder and CEO
Tam Dell’Oro is the founder and CEO of Dell’Oro Group, a research and consulting firm that specializes in business planning and strategic competitive analysis. The firm’s coverage started in the networking and telecommunications industries, and more recently broadened to include servers and storage systems with detailed analysis on data center Cloud Providers. The data center is where IT is converging with networking. She developed Dell’Oro Group’s research methodologies and customer-focused processes to deliver the highest quality data and insights to the trends supporting the data. Under her leadership, Dell’Oro Group is now considered the “gold standard” for market research in these industries. Ms. Dell’Oro oversees all of Dell’Oro Group’s research programs.
Before launching the firm in April 1995, Ms. Dell’Oro was the industry analyst for Local Area Networks at Dataquest. She joined Dataquest from SynOptics (which was acquired by Bay Networks and subsequently became part of Nortel), where she spent four years in Business Planning. At SynOptics, she developed a competitive analysis program to evaluate the strategic performance of key companies in the networking industry. Prior to SynOptics, Ms. Dell’Oro administered technical contracts at a nuclear generating station with Bechtel Construction Corporation, as well as military aerospace contracts with the General Electric Company.
Ms. Dell’Oro’s research and analysis has been quoted in trade and business publications, including Barron’s, Bloomberg, BusinessWeek, Forbes, InformationWeek, Network World, San Francisco Chronicle and The Wall Street Journal. She speaks at investor technology conferences, industry forums, and to corporations around the world.
Ms. Dell’Oro received a B.S. degree in International Business from Santa Clara University and an M.B.A. in Strategy and Marketing from the University of Chicago.
Regional Sales Manager
Jens Erickson joined Dell’Oro Group in 2018 and is responsible for account management and expanding business for the Western United States, Asia, South America, Australia and Canada. He is committed to understanding client’s needs and expectations and delivering solutions that enable them to meet and exceed their goals. Accounts managed include Communications Service Providers, Vendors to the Communications marketplace, Investment Firms and Government Departments.
Prior to joining Dell’Oro Group, Mr. Erickson spent over a decade in sales in the market research industry working with large global accounts. He used his consultative approach working for companies such as Global Market Insite (now Lightspeed Research), Authentic Response (now Critical Mix) and SSI (now Research Now SSI). He also sold business intelligent solutions SAS and Business Objects to large enterprise companies.
Mr. Erickson received his B.S. degree in Accounting from California State University, East Bay. He was also involved with many market research organizations and was the president of the Northwest Insights Association in 2015 and 2016.
Director, Controller & Adapter, Cloud Data Center, Server and Storage Systems Market Research
Baron Fung joined Dell’Oro Group in 2017. Since joining Dell’Oro Group, Mr. Fung has significantly expanded our analysis on data center Cloud Providers, delving deep into capex and its allocation as well as the vendors supplying the Cloud. In addition Mr. Fung built and launched coverage on Smart NICs and is responsible for the Controller & Adapter, Server and Storage Systems market research programs.
Prior to joining Dell’Oro Group, Mr. Fung spent five years as Product Manager at Microlease, a global supplier of Test and Measurement solutions in the Wireless and Aerospace Defense markets. During his time at Microlease, Mr. Fung contributed and presented to the Satellite Interference Reduction Group (IRG) in addressing Ka-band signal analysis solutions for satellite communications. Prior to that, he held various applications and product engineering roles at Kyocera and Motorola related to semiconductor design, packaging, and test.
Mr. Fung’s research and analysis has been widely cited business publications including Barron, EN Digest, The Financial Examiner, The FinReviewer, and Wolcott Daily. Mr. Fung has appeared as an invited speaker at investor conferences.
Mr. Fung has a B.S. degree in Materials Science and Engineering from UCLA, a M.S. degree in Electrical and Computer Engineering from Cornell University focusing in semiconductors, and an M.B.A. in Marketing Strategy from University of California, Berkeley.
Director, Broadband Access Market Research
Jeff Heynen joined Dell’Oro Group in 2018. With Dell’Oro Group, Mr. Heynen will lead the Broadband Access market research, which encompasses cable, fiber, copper, and emerging wireless broadband technologies and trends. Additionally, Mr. Heynen will help shape coverage of next-generation broadband access architectures and service models.
Prior to joining Dell’Oro Group, Mr. Heynen spent over 10 years in broadband and video analysis. Most recently, he was with S&P Global Market Intelligence as Consulting and Research Director responsible for leading its technology research and consulting practice, covering broadband equipment, connected devices, Internet of Things, OTT and video software, cloud computing, mobile infrastructure, and data centers. Prior to S&P Global Market Intelligence, Jeff spent 10 years with Infonetics Research and IHS Markit as a Research Director, focused on broadband access and video.
Mr. Heynen’s research and analysis have been cited in leading trade and business publications including the Wall Street Journal, New York Times, Barron’s, Investor’s Business Daily, and the Los Angeles Times. He has also appeared as an invited speaker at industry conferences, including Broadband World Forum, CES, IPTV World Forum / TV Connect, FoE Japan, FTTH Conference, and the SCTE Cable-Tec Expo. Mr. Heynen has a BA degree in International Studies from Whittier College and an MA in German and European Studies from Georgetown University.
Marketing Communications Manager
Daisy Kwok joined Dell’Oro Group in May 2018. Her major responsibilities for the company are marketing, communications and public relations. In addition, she manages media relations, branding, social media, web development and events.
Ms. Kwok has more than 10 years of experience creating and implementing strategic marketing initiatives for the high tech sector.
Prior to joining Dell’Oro Group, she served as a Marketing Communications Manager for Giga-tronics Incorporated and Posiflex Business Machines.
Ms. Kwok received her Bachelor Degree of Mass Communications from California State University, East Bay, focusing in Journalism, Advertising and Public Relations.
Steve Nozik participates as an advisor to Dell’Oro Group’s market research analyst team.
Mr. Nozik brings to Dell’Oro Group more than 28 years of financial management, business planning, product management, and engineering experience. He is widely quoted for his insights and expertise regarding industry structure and trends.
Prior to working with Dell’Oro Group, Mr. Nozik was Group Controller for the Service Sales and OEM Software Sales organizations for Sun Microsystems. In this capacity, he was responsible for structuring sales transactions, financial planning and analysis, sales compensation, order administration, and credit/collections. Prior to Sun, Mr. Nozik spent more than 12 years working for Amdahl Corporation, where his roles included Product Manager, Finance Manager, Business Planner, and Financial Analyst. Mr. Nozik also worked for Motorola for three years in various financial analyst roles in the Computer Systems group.
Graduating magna cum laude from Tufts University, Mr. Nozik earned a B.S. degree in Chemical Engineering. He received his M.B.A. in Finance from University of California, Berkeley.
Business Analyst Manager, Wireless LAN
Ritesh Patel joined Dell’Oro Group in 2018 and is responsible for the firm’s Wireless LAN market research programs.
Prior to joining Dell’Oro Group, Mr. Patel was with State Street Corporation, GX Labs, where he spearheaded efforts in implementing statistical models and developing SaaS applications which leveraged Machine Learning and Natural Language Processing technologies. Prior to State Street, Mr. Patel was a Senior Product Manager at Zebra Technologies and Motorola Solutions responsible for Enterprise and SMB wireless LAN products, access points and software infrastructure. During his years at Motorola Solutions, Mr. Patel performed competitive analysis, future road mapping and presented to ecosystem partners around the globe.
Mr. Patel graduated with a B.S. in Electrical Engineering from San Jose State University, and an M.B.A. from Santa Clara University.
Senior Director, Mobile Radio Access Network and Telecom Capex Market Research
Stefan Pongratz joined Dell’Oro Group in 2010 and is responsible for the firm’s Radio Access Network (RAN) market and Telecom Capex research programs. While at the firm, Mr. Pongratz has evolved the program to address new opportunities with small cells, LTE, 5G NR, and Massive MIMO. He has authored Advanced Research Reports assessing the impact and the market opportunity with Small Cells, C-RAN, 5G, CBRS, IoT, and Network Services. He built the Telecom Capex coverage detailing revenues and investments of over 50 carriers worldwide.
Prior to joining Dell’Oro Group, Mr. Pongratz was with Anritsu Company for 10 years, where he was most recently a Senior Product Manager responsible for portable spectrum analyzers and cable and antenna analyzers used to verify base station quality. During his tenure at Anritsu, Mr. Pongratz also held positions in engineering and manufacturing management.
Mr. Pongratz research and analysis have been cited with the suppliers and publications including Barron’s, Bloomberg, Fierce Wireless, Lightreading, Pipeline Magazine, Telecom Asia and the Wall Street Journal. He has hosted webinars and speaks at industry conferences, including Brooklyn 5G Summit, OFC, Small Cell World, RAN USA, RAN World, and the Telecom Industry Association.
Mr. Pongratz graduated cum laude with a B.S. in Electrical Engineering from the University of California Irvine. He also holds a Master of Science in Electrical Engineering from Santa Clara University, and an M.B.A. from the University of California, Davis.
Director, Network Security & Data Center Appliance and Storage Area Network Market Research
Casey Quillin joined Dell’Oro Group in 2011 and is responsible for the Network Security & Data Center Appliance and Storage Area Network market research programs. While at the firm, Mr. Quillin has significantly expanded Data Center Appliance research including the build out of Network Security Appliances by threat type and deployment location.
Mr. Quillin brings over 18 years of experience as an executive manager and entrepreneur in the technology sector. Prior to joining Dell’Oro Group, Mr. Quillin held positions with a number of startups including Vice President of Engineering at Snapfish, the world’s largest online photo-sharing site, later acquired by HP. He was also CTO of Oasys Networks, an application service provider in the financial services market; Co-founder and CEO of Logic by Design, an interactive media agency; and Managing Partner of Cornice Networks, a network integration and IT consulting firm in San Francisco.
Mr. Quillin is frequently cited in publications such as Fierce Telecom, TechTarget, and HeraldOnline. He often gives presentations at industry conferences such as the Ethernet Technology Summit, NetEvents, and the Open Server Summit.
Mr. Quillin holds a B.A. in Government from California State University, Sacramento. He also earned an M.S. in Finance from the Robinson College of Business at Georgia State University, and an M.B.A. from St. Mary’s College.
Marketing & Operations Associate
Priscilla Siu joined Dell’Oro Group in 2018 and is responsible for client support, production and launch of program releases, as well as assisting in marketing activities and operations.
Prior to joining Dell’Oro Group, Ms. Siu was an Account Executive at a freight forwarding company where she would manage client accounts and provide secured rates based on observation of market changes.
Ms. Siu graduated with a B.S. in Business Administration with a concentration in Marketing from San Jose State University.
Vice President, Data Center Interconnect, Router and Carrier Ethernet Switch, NFV, and SD-WAN Market Research
Shin Umeda maintains a broad view of Telecommunications and Networking Infrastructure at Dell’Oro Group as he has built our coverage and researched many of the technologies. He is currently responsible for our Routers and Carrier Ethernet market research, as well as our Advanced Research reports on Data Center Interconnect, Software Define Wide Area Networks (SD-WAN). He previously covered the Optical Transport and Wireless Packet Core markets for Dell’Oro Group.
Mr. Umeda joined Dell’Oro Group in 2000, bringing extensive experience in financial and operations planning and analysis. Prior to joining Dell’Oro Group, Mr. Umeda held financial analyst and management positions at a number of networking and technology companies, including Nortel Networks, Bay Networks, SynOptics Communications, and Amdahl Corporation.
Mr. Umeda’s research and analysis has been widely cited in leading trade and business publications including Bloomberg, Businessweek, Channel Partners, Network World, SDX Central, The Economist, The New York Times, TheStreet.com, and The Wall Street Journal.
Mr. Umeda has appeared as an invited speaker at industry conferences such as Carrier Network Virtualization, NetEvents Global Summit, NFV World Congress, and SDN NFV World Congress. He has presented at investor conferences, customer seminars, and sales meetings around the world.
Mr. Umeda has a B.A. degree in Business from San Jose State University and an M.B.A. in Finance from Golden Gate University.
Vice President, Microwave Transmission & Mobile Backhaul and Optical Transport Market Research
Jimmy Yu built our coverage on the Microwave Transmission market, significantly expanded coverage on the Optical Transport market research. He has authored several Advanced Research Reports on Mobile Backhaul and is researching Carrier SDN.
Mr. Yu originally joined Dell’Oro Group in 2001, and spent over four years as the primary analyst for Dell’Oro Group’s Optical Transport program and built our coverage of the PON market. In 2006, Mr. Yu joined Spansion, a leader in flash memory solutions, where he was a Strategic Product Marketing Manager for Spansion’s server memory subsystem product line. He re-joined Dell’Oro Group in 2008.
Prior to joining Dell’Oro Group in 2001, Mr. Yu worked for Deloitte Consulting in the strategy and operations group as a Management Consultant with a focus in the high-tech industry. Mr. Yu began his career in Northrop Grumman’s space technology group, where he was a lead mechanical engineer developing satellite communication subsystems and components, such as transceivers. While at Northrop Grumman, he also developed advanced packaging approaches for millimeter wave RF semiconductors, circuit boards, fiber optics, and photonics.
Mr. Yu is a recognized authority in the Optical Transport market and has written articles in various industry magazines such as Lightwave, and TMCnet. He has been quoted in publications such as Bloomberg, Businessweek, Converge! Network Digest, Dallas Business Journal, Fierce Telecom, Network World, and The Wall Street Journal.
Mr. Yu is a frequent speaker at industry conferences and events, including Lightwave Optical Innovation Summit, OFC, OIDA, Photonics Society, and the Next Generation Optical Networking and Packet Microwave and Backhaul conferences.
Mr. Yu received a B.S. degree in Mechanical Engineering from University of California, Davis and an M.B.A. in General Management with an emphasis in Corporate Strategy and Finance from the University of Michigan.